Processing
Orders are normally processed within 1-3 business days after payment is confirmed. Launches, holidays and promotions may take longer.
Rates and delivery
The final shipping charge is shown at checkout and depends on destination, product size, parcel weight and service. U.S. shipping is generally expected to be approximately $5-$10 per item depending on size.
| Destination | Estimated transit after dispatch |
|---|---|
| United States | 7-15 business days |
| Canada | 8-18 business days |
| United Kingdom & Europe | 7-18 business days |
| Australia & New Zealand | 7-15 business days |
| Other supported destinations | 10-25 business days |
Tracking and customs
Tracking may take 2-5 business days to show its first update. Unless checkout says otherwise, customers are responsible for import duties, taxes and local clearance fees.
Effective date: August 7, 2026 · Questions: info@frostpet.com